ModCloth Phone Numbers and Emails

Toll-Free Number:

  • (888) 495-9699
Send Message

Customer Service:

  • (512) 215-0927

Legal:

  • (800) 399-4819

ModCloth Emails:

Customer Service
General Info
Media
Affiliates
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Contact Information

ModCloth Website:

ModCloth Help Center:

Corporate Office Address:

ModCloth, Inc.
115 Sansome St STE 900
San Francisco, California 94104-3624
United States

Other Info (opening hours):

Hours:

Monday - Friday: 9am - 8pm (ET)


Locations:

San Francisco

2033 Fillmore St,

San Francisco, California 94115

Austin

200 W 2nd St,

Austin, TX 78701

Washington

1924 8th St NW,

Washington, DC 20001


Privacy Inquiries

1775 Flight Way STE 400

Tustin, CA 92782

More contact details

Summary of ModCloth Customer Service Calls

10 TOTAL
CALLS
01:40 AVG CALL
DURATION
43% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call ModCloth?

Shipping and Delivery Question:

  • “Shipment”
  • “When will my package be delivered”
  • “Package has not arrived Flurry necklace”

Return/ Replace Question:

  • “Return items too small”

Activation/ Cancellation Question:

  • “Cancellation”

Other Question:

  • “Vdfv”
  • “Issue with order”
  • “About ban order I'm trying make”

About

Summary

ModCloth is a large online store of apparel and accessories. The company was founded in 2002. Its headquarters is based in San Francisco, California. ModCloth offers a wide collection of dresses, tops, bottoms, outwear, and shoes. There is also a large stock of accessories including belts, sunglasses, jewelry, watches, and tights. The company accepts returns within 30 calendar days of the original order shipment date. Items not eligible for refund include final sales, free gifts, and promotional products. All shipping fees are covered by consumers. ModCloth ships their merchandise worldwide. Customer service is provided during normal business hours.

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